What issue can we help you with today Martin : @gruwup Peacebuilding Website?
Technical assistance: Domain issues
I am getting slow bandwith serving my content - esp audio and video formats, server times out.
Deepashree joined
Hi Martin , welcome to chat support. My name is Deepashree, how are you today?
Good Afternoon Deepashree. I am doing ok. I would like you to test the throughput of an url. I keep getting server time outs on contents filed in my ftp account.
[ Warning! Use of F word to represent fuckeduphuman.net is presented in this audio ]
http://webdomains.realuphuman.net/linkedin.com/messaging-thread-#### #### #### ####168/Issues-CommunityConcerns.mp3
http://webdomains.realuphuman.net/linkedin.com/messaging-thread-#### #### #### ####168/Issues-CommunityConcerns.ogg?lipi=urn%3Ali%3Apage%3Ad_flagship3_messaging%3BzatqH6StRm2jZEgiE5%2B7xQ%3D%3D
can you link to the main directory? http://webdomains.realuphuman.net/linkedin.com
I will check it for you.
In order to authenticate you as the owner of the account, we need you to answer the security question: What is your pet's name?
the .mp3 version of this file is longer than the other. I can offer you an .mp4 --- if I can't get this fixed.. I am going to have to serve to audio and video files from google drive.
[security answer removed]
Thank you for authenticating.
here is an URL to an .mp4 video that also times out with a server error.
Can you please be on hold for 4-6 minutes, while I check this for you?
Thank you.
No problem
Thank you for being on hold.
Please provide me the URL where you get the time out error.
The full URL does not copy into the chat --- the numbers are converted to ##### . I shared it above. I will do it again.
http://webdomains.realuphuman.net/linkedin.com/messaging-thread-#### #### #### ####168/Issues-CommunityConcerns.mp3
Please Link to : http://webdomains.realuphuman.net/linkedin.com/ --- and move up into the file manually
Sure.
Here is an image snapshot of the timeout error. http://webdomains.realuphuman.net/linkedin.com/server-reset.jpg
I need some more time to check.
Can you please be on hold while I look into this for you? I should have some more information regarding your issue in 4-7 minutes.
If I press TRY AGAIN, this is the status of the audio playback. http://webdomains.realuphuman.net/linkedin.com/server-reset-audioplaying.jpg
I cannot get it to load more than a couple of extra minutes of audio per cycle of Try Again. Something is wrong.
Sure I will check that.
I checked this with one of our specialist and they said that they need time to check the issue, so I have to place ticket on this issue.
Please be online while I provide you with a ticket number.
Server Just reset again --- playback stopped.
Ok. Thanks for checking this issue. Timeout occurred at 10:14 of an 28:24 audio mp3. This is not right. Thank you for checking this issue.
I know that NET NEUTRALITY is suppose to be an issue for maintaining bandwidths for content serving speeds.... but this is ridiculous.
Yes I understand your concern, Martin.
I paid over $150 a year to service unlimited file space area. I hope I am not seeing a problem occurring here in maintaining my expected level of provider service. I just can't see how my setup is source html serving files from a directory. There is no html codes involved in the content serving delivery to users. So, we have to fix this.
Sure, our senior specialist will fix the issue.
if you have to change my IP numbers serving my files, I understand the process.. So whatever it takes.
Yes, I was able to duplicate your issue.
To find the root cause of the issue, I will need to escalate the issue to one of our technical specialists.
Please be online for 2-4 minutes while I provide you with a ticket number.
GREAT ! at least I am not insane crazy. :)
When you comment the ticket. Would you please return back the technical details what the problem is --- just in case there is a future occurrence. My domains are pretty wild out there, unique to controversy. I receive negative cyber warfare at times, but none that I can tell has effected my server setup.
@Realuphuman.net : Actively Servicing The Truth To All Time Human History
@Gruwup.net : Great Reasons Us Will Unite Peace
@fuckeduphuman.net : Binding Knot of Reconcillation Peace Building from the African Adinkra System of Symbols represented by technology bindings known as #Mpatapo
@Realuphuman : #Kramobone [ Adinkra ]
BINDING OF A SOLOMON'S KNOT SYMBOL OF SIGNIFICANCE
I escalated your issue to next level. Your ticket number is https://www.mydomain.com/controlpanel/sconsole/view_ticket.bml?id=16364192. They will contact you within 24-48 hours.
To view this image symbol -- click this url: [ http://adinkra.gruwup.net/Kramobone.jpg ]
You will be notified via email once it is fixed.
Thank you.... I have accessed the trouble ticket. Thank you for your interface. This chat will be logged to: http://webdomains.gruwup.net/mydomain.com/
You're welcome.
Sorry I didn't get this> This chat will be logged to: http://webdomains.gruwup.net/mydomain.com/
Could you please elaborate?
Open the url and note there is history of chat conversations logged there. This chat will be logged there as well.
Okay sure.
Is there anything else I can assist you with today ?
Files Updating.
URL ACTIVE : http://webdomains.gruwup.net/mydomain.com/MyDomain%20chat%20--%20Server%20Timeout%20Error%20In%20Audio%20Files.html
No that is it. I will update the chat one final time once our chat closes.
Thank you and have a great day.
Sure.
You're welcome.
-Marin Driskill
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Thank you, Martin.
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My representative was knowledgeable.
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